FAQs

VayKLife Programs & Details

What is BEACH GEAR INCLUDED?

VayKLife has partnered with quality Vacation Rental Management Companies to provide an incredible added service to your upcoming vacation when you book a stay at a participating Beach Gear Included property. This exciting program gives you BEACH GEAR CREDIT that may be used to rent popular, top quality beach gear items like bikes, chairs & umbrellas, kayaks, paddle boards, corn hole, beach carts, skim and boogie boards and more!

Select the items you want at least 48 hours prior to your scheduled check in date and we’ll deliver everything for you on the day you are scheduled to check in and pick everything up on your scheduled check out day. Just leave your gear clean and where you found it the night before your check out day (gear pickups start at 6AM ET), we’ll take care of the rest.

It’s that easy!

What is the Discounted Beach Gear option offered with my stay?

VayKLife has partnered with quality Vacation Rental Management Companies to provide an incredible added service to your upcoming vacation when you book a stay at a participating property. This exciting program gives you a great discount on all BEACH GEAR items you rent for your upcoming stay. Use this discount to rent popular, top quality beach gear items like bikes, chairs & umbrellas, kayaks, paddle boards, corn hole, beach carts, skim and boogie boards and more!

Select the items you want at least 48 hours prior to your scheduled check in date and we’ll deliver everything for you on the day you are scheduled to check in and pick everything up on your scheduled check out day. Just leave your gear clean and where you found it the night before your check out day (gear pickups start at 6AM ET), we’ll take care of the rest.

It’s that easy!

How does it work?

You will receive an email from VayKLife in advance of your stay with a custom link to use your Beach Gear discount. Use this link to apply your discount and rent BEACH GEAR items for your upcoming stay.

Select the items you want at least 48 hours prior to your scheduled check in date and we’ll deliver your gear the day you are scheduled to check in and pick all your gear up on your scheduled check out day.

Just leave your gear clean and where you found it the night before your check out day (gear pickups start at 6AM ET for onside deliveries and 10AM ET for inside deliveries), we’ll take care of the rest.

Ordering, Delivery & Pickup

How do I use my Beach Gear Included credit?

Check your email. You will receive an email from VayKLife in advance of your stay with a custom link to use your Beach Gear Credit.

So you deliver the gear right to my rental property?

Not only do we deliver but we pick it up too! No more lugging bulky gear with you. We’ve got you covered!

Can I pick up my beach gear?

Why would you want to do that? We deliver everything! No pickups.

Do I need to be at the house for delivery and pickup?

Nope. We’ll drop your gear off and pick it up. We’ll send you a text message when your gear has been delivered.

Do you rent kid trailers or baby carriers for your bikes?

We rent kid trailers for a few participating properties in Hilton Head and Charleston. We do not allow the use of any third-party attachments to our bikes.

Can I get damage protection on my gear?

Yes! “Gear Damage Protection” is just 8.9% of your gear order and is automatically selected for you at checkout.

Do I need to put down a security deposit for the beach gear?

No, but we keep a credit card on file for any damaged or lost gear.

When can I place my order?

You can make your initial selections up to 48 hours prior to your scheduled check in date. Your credit/discount expires at 4PM ET the day after your scheduled check in date.

Gear is subject to availability and late fees may apply, so we recommend ordering as soon as you receive your welcome email from us.

Can I order beach gear for delivery the next day?

Yes. Although, orders placed after 48 hours prior to your scheduled check in date may be subject to a late fee. All orders placed before 2PM ET the day before check in will be delivered the next day. If your order is placed after 2PM ET your gear will be delivered the following day.

What if I need to change my beach gear selections?

No problem! You can make changes up to 4PM the day after your scheduled check in date. Please note: Selection changes made up to 48 hours before your scheduled check in date are free of charge. Selection changes made after 48 hours prior to your scheduled check in date are subject to availability and delivery will be made on the next scheduled delivery day.